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BILLING & F.A.Q.s
What are your rates?
All calls are sold In
blocks. All blocks are priced in US Dollars. There is a 5-minute minimum for all calls. Please note that blocks are to be used for that purchase only. Any unused minutes purchased are
forfeited and cannot be carried over for any other call. There are no refunds of funds if a call cannot be completed due to
unforeseeable circumstances on your end.
Rates per block of time
5 Minute Block: $12.50
10 Minute Block: $22.50
15 Minute Block: $33.75
30 Minute Block: $67.50
45 Minute Block: $101.25
60 Minute Block: $135.00 |
How Do I Pay and
What if I have an Issue?
We
proudly
accept Visa, MasterCard, Discover and American Express.
All charges will be billed as 888-870-9150 Angel Comm. Please note that our customer service number is displayed
on your bill in case you may have any questions about your charge.
You can also
direct any billing questions to the owner by e-mail at
admin@psychicreadernetwork.com.
Please note that the
date on your credit card bill may be delayed 5-10 days from the date of
call, depending on your issuing bank.
Should you need to discuss another issue that is not related to your billing you may call us toll free at 1-888-870-9150
during regular business hours 9:00 am to 5:30 pm EST. If there is no
answer, please leave a message with your name and call back number. A
customer service representative will return your call shortly.
Is My Credit Card and Personal Information Confidential?
ABSOLUTELY! Your personal information is strictly confidential!
We do not share client information with each other. Therefore, each time
you place a call you will be asked for your personal information.
Refund Policy
As stated above,
all minutes purchased are non-refundable. Any block of time purchased
is for that purchase only. Any unused minutes purchased are
forfeited and cannot be carried over for any other call. There are no refunds
or credits of time if a call cannot be completed due to
unforeseeable circumstances on your end. Additionally, there are no
refunds for any block of time purchased that has been completed.
Please purchase only the time you will need. All sales are final after
the psychic reader has processed your credit card information. Refunds are
only issued in the case of a billing error. If you feel you are
entitled to a refund, please contact our customer
service department at 888-870-9150 or send us an e-mail to the following
address:
admin@psychicreadernetwork.com.
How Do I Place A Call?
When you have chosen the
psychic reader of your choice, call the toll-free number that is listed
on her profile. Please make sure she is available prior to
calling. When you call her, she will ask you for the following
information:
First and last name on credit card.
Credit card number including the expiration date
Card verification value on back side of card.
Your billing Address where your statements are mailed to.
A billing phone number.
A contact phone number.
A call back number if applicable.
How much time you would like to purchase.
Should the psychic reader of your choice be unavailable, you can
call and leave a message with your call back information and the reader
will contact you as soon as she is available to set up a reading.
Why Do You Need My Billing Address?
The credit card companies require us to verify your address as protection
against credit card fraud.
It is to your benefit because it helps keep other people from using your credit
card illegally.
We DO NOT send anything to your billing address.
Your privacy is very important to us and your address is used for billing
verification only.
Why Do You Need My Phone Number?
We do not call you back unless you
request us to. Your phone number is required to match
the phone records of the calls placed with the readers.
You will ONLY receive a call from our billing department if there is a problem
with your card.
Since we will be asking you for your phone number DON'T BLOCK IT!Our
readers do not answer blocked calls.
What Can I Talk About?
The possibilities are endless!
Prior to speaking with your psychic, it is a good idea to have your
question or questions in mind for areas in your life in which you are
seeking guidance. Please take a minute to read the "Advice"
section of the website for suggestions on how to get the best possible
reading.
When I Call the Toll Free Number, Where Am I Calling?
The toll free number you call will ring
directly to the psychic reader of your choice. |
